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  2. FAQ

FAQ

Robson 101

  • What is the Robson app?
  • How do I get started?
  • Does the Robson app really pay?
  • What is Robson data used for?

Your Profile

  • Creating your profile
  • Adding & verifying your phone number
  • Mother tongue/language selection
  • Updating your profile
  • Logging in to your account
  • Forgot your password
See all 7 articles

Tasks

  • Robson Tasks
  • Types of tasks
  • Task availability & eligibility
  • Task deadlines
  • Correcting task submissions
  • Maximum number of participants
See all 8 articles

Quality Review

  • Robson Quality Review
  • Task Status: In Review
  • Task Status: Needs Work
  • Task Status: Failed
  • Task Status: Passed
  • Task Status: Review Completed

Payments

  • Robson Payments
  • Payment Options
  • Payment Currency
  • How long does it take to receive payment?
  • Why haven’t I received payment?

Your Data

  • What are my Robson contributions used for?
  • What is my profile information used for?
  • Deleting your data

Technical Issues

  • Reporting a technical issue
  • Why don't I see any tasks?
  • Recording your voice

Get In Touch

  • Contact the Robson Team
  • I’ve emailed your team. Why haven’t I heard back yet?
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