FAQ

Robson 101

• What is the Robson app?
• How do I get started?
• Does the Robson app really pay?
• What is Robson data used for?

Your Profile

• Creating your profile
• Adding & verifying your phone number
• Mother tongue/language selection
• Updating your profile
• Logging in to your account
• Forgot your password

See all 7 articles

Tasks

• Robson Tasks
• Types of tasks
• Task availability & eligibility
• Task deadlines
• Correcting task submissions
• Maximum number of participants

See all 8 articles

Quality Review

• Robson Quality Review
• Task Status: In Review
• Task Status: Needs Work
• Task Status: Failed
• Task Status: Passed
• Task Status: Review Completed

Payments

• Robson Payments
• Payment Options
• Payment Currency
• How long does it take to receive payment?
• Why haven’t I received payment?

Your Data

• What are my Robson contributions used for?
• What is my profile information used for?
• Deleting your data

Technical Issues

• Reporting a technical issue
• Why don't I see any tasks?
• Recording your voice

Get In Touch

• Contact the Robson Team
• I’ve emailed your team. Why haven’t I heard back yet?